Platform Specialist
* The recruiting process for every candidate and position includes at least one video zoom or in person meeting with an Ascender. We do not use Signal Messenger.
Location: La Crosse, WI (Gundersen facilities – La Crosse Main, Winona OSC, OSC East
About the Role
Ascendco is seeking a Platform Specialist to be fully embedded at Gundersen Health. In this role, you’ll serve as a dedicated Ascendco representative, driving the successful implementation, adoption, and sustainment of the Ascendco platform. This role is central to our mission of enabling high-performing surgical teams and improving patient outcomes through data-driven tools and insights.
What You’ll Do
- Lead the implementation and sustainment of the Ascendco platform across Gundersen facilities.
- Coordinate and manage project plans, including go-live readiness, milestones, and performance reporting.
- Support data integrity through cleansing, validation, and monitoring.
- Analyze usage trends and collaborate with Gundersen stakeholders to drive improvements.
- Deliver user training, support frontline adoption, and reinforce best practices.
- Serve as a liaison between Gundersen and Ascendco, ensuring feedback, coordination, and system optimization.
Ideal Background
- 3–5 years of experience in Sterile Processing (SPD) or Surgical Services — this background is highly valued for success in the role.
- Proven experience in project management, implementation, or technical support within surgical services.
- Strong problem-solving and decision-making skills, with a track record of driving results in clinical or surgical environments.
- Exceptional interpersonal and communication abilities to engage and inspire both clients and teammates.
- A detail-oriented, results-driven mindset, thriving in dynamic, high-pressure scenarios.
- (Optional) Bachelor’s degree in Business Administration, Information Technology, or related field.
Work Environment
- Standard hours: 8:00 AM – 5:00 PM (with flexibility for evenings/weekends if needed).
- Combination of onsite and remote work depending on project needs.
- Workspace provided onsite, with access to required departments, scrubs, and clinical attire in line with infection-prevention policies.
Employment & Benefits
- Full-time Ascendco employee with two (2) weeks PTO annually (per Ascendco HR policies).
- PTO requests require approval from both Ascendco and Gundersen leadership.
- Full compliance with Ascendco workforce policies (confidentiality, conduct, timekeeping).
- Recognized as an Ascendco partner, not a Gundersen employee.