Careers

Learning & Competency Design

• • Own and maintain the competency standard for Ascendco education, defining what
    people should know and be able to do before they are considered trained.
  • Build competency maps by role, module, and workflow that translate that standard into
    clear expectations.
  • Write learning objectives that connect product functionality to how work actually happens
    in sterile processing.
  • Develop assessments and knowledge checks that measure demonstrated
    understanding and ability, not simply exposure to content.
  • Create onboarding learning paths for client users and new Ascenders, scoped to their
    roles and responsibilities.
  • Maintain the Mastery Matrix as our products, workflows, and learning library evolve.

Content Development & SME Collaboration

• • Partner with Platform Specialists, Support, Development, and other SMEs to validate
    technical and workflow accuracy.
  • Turn SME knowledge into reusable learning without requiring SMEs to design the
    learning experience themselves.
  • Learn enough from SMEs to represent the workflow accurately while maintaining
    ownership of the learning structure
  • Incorporate field feedback from Platform Enablement and Client Success to continuously
    improve materials.
  • Partner with the Content Systems Education Specialist so learning content and
    reference documentation reinforce one another.
  • Write video scripts and structured learning content that explain our software in the
    context of real SPD workflows. The Content Systems Education Specialist owns
    production and publishing from those scripts and learning objectives.

Internal Learning & AscendX

• • Support onboarding for new Ascenders, helping internal teams build practical
    competency with our products and the workflows they support.
  • Facilitate internal Knowledge Sessions when live discussion or practice adds value.
  • Help lead education programming for AscendX, our annual client conference, in
    partnership with Marketing and the executive team, including developing content,
    organizing and sequencing sessions, preparing speakers, leading selected sessions,
    and supporting continuing education requirements.

Requirements

Must Haves

• • 2–5 years of relevant experience in sterile processing, perioperative services, clinical
    education, department education, or a related environment.
  • Hands-on understanding of sterile processing or perioperative workflow and the
    realities of how people perform the work.
  • Demonstrated experience building competencies, checklists, onboarding programs,
    assessments, or training materials that other people then used.
  • Experience delivering training to groups in person and virtually, with the ability to
    adapt to the room.
  • Strong technical aptitude — able to learn new software functionality quickly, navigate
    complex systems, and independently explore tools with minimal direction.
  • Ability to translate complex workflows into clear learning objectives and measurable
    expectations.
  • Ability to work from SME input while maintaining ownership of the learning structure and
    competency standard.
  • Empathy for learners at different experience levels and the ability to create materials that
    work for people with different backgrounds.
  • Adaptability — able to learn an existing process, work within it, incorporate feedback,
    and improve it thoughtfully over time.
  • Strong ownership and follow-through without constant direction.
  • Clear written and verbal communication skills.

Nice-to-Haves

• • CRCST, CIS, CER, or another relevant sterile processing certification.
  • Experience as an SPD lead, educator, preceptor, or department training owner.
  • Experience introducing new technology or workflows to a clinical or operational team.

Work Environment

Ascendco operates in a collaborative hybrid environment where people take ownership, ask for help when they need it, and continuously improve how we work. You’ll work most closely with Platform Specialists, Support, and Development for subject matter expertise, Client Success and Platform Enablement for insight from the field, and Marketing on AscendX. Expect less than 20% travel, primarily for AscendX, new-functionality rollouts, and occasional client-site visits to stay grounded in real workflows. You’ll have meaningful ownership over how Ascendco defines competency and reusable learning. We expect you to drive that work forward while collaborating closely with the people who build, support, deliver, and use our products. Your work will help make our software easier to learn, easier to apply, and more valuable to the surgical teams relying on it every day.