The reality is that digital data management and accessible information are part of a new frontier for the healthcare industry. Their value comes in the form of analytics, seen in themes such as eliminating waste, proactive purchasing, or forecasting needed labor. This digital gold has been gaining in popularity and has sterile processing and perioperative leaders hungry for more. These leaders, and probably most of you, have benefited firsthand from analytics and want to continue decreasing dependency on “best-guesses” and “prioritizing putting out fires” while increasing the ability to operate proactively.
However ‘analytics’ is a massive term; encompassing the measurement, monitoring, and analysis of patterns in information, specifically data. Not everyone has access to a powerful tracking system with extensive reporting capabilities, an analytics team, or even a business analyst to help them wade through the ocean of information being collected. Many managers and directors must work to identify patterns in their department’s data using manual processes.
When intensive manual tasks stand in the way of objective decision-making, it is essential to consider a targeted approach. Begin shifting your mindset in this direction by utilizing the SBO technique:
Situation – Define the current state
Behavior – Determine & implement changes (Levers)
Outcome – Objectively observe the results of the change
The SBO technique guides you through the process of setting a hypothesis, conducting an experiment, and assessing your efforts. Start changing the tide in your facility today and come back next month to learn how to tell the story of your efforts!
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into your department’s workflows!